Risk Management: from protection to performance
In an environment marked by rapid change and growing uncertainty, the role of risk management is evolving.
A recent international study conducted by WBN, in partnership with MarshBerry, sheds light on the new expectations of business leaders in the face of these transformations.
A role that is becoming strategic
Risk management is undergoing a profound shift. Long perceived as a protective function, it is now emerging as a strategic lever supporting business performance and resilience.
Based on insights from nearly 2,000 executives across several countries, the study highlights a strong expectation for a more consultative approach — grounded in analysis, anticipation and a deeper understanding of global challenges.
Higher expectations among executives
Key findings include:
- Risk management is now considered a critical driver of resilience,
- Business leaders expect partners who can deliver insights, beyond traditional insurance solutions,
- Cybersecurity risks, technological transformation (particularly AI), and geopolitical tensions are among the main concerns.
The evolving role of the Broker
In this context, the role of the broker is also evolving. It is no longer only about structuring insurance programmes, but about supporting organisations with a holistic approach to risk, closely aligned with their strategic objectives.
A shared vision on an international scale
This study draws on contributions from several experts within the WBN network, including Verlingue. Benjamin Verlingue shares his perspective:
“For French organizations, resilience is built on proactive risk management and crisis preparedness. Their concerns around digital transformation and global programme complexity are real, and we as brokers are expected to provide earlier foresight and faster global responsiveness.”
This contribution reflects a broader trend: as risks become more complex, interconnected and fast-evolving, organisations are seeking partners who can help them understand, anticipate and make decisions at an international level.
Meet our expert
Axel Zoma
Director of the Multinational Business Division